How To Love The Clients You Really Want To Hate by Rock Trish
Author:Rock, Trish [Rock, Trish]
Language: eng
Format: azw3
ISBN: 9781470053710
Published: 2012-05-27T04:00:00+00:00
All the while still giving absolutely fantastic customer service and treatment second to none.
Chapter 3
The Constant ‘No Show’ Client
It’s now 2.30pm and Miss M hasnt shown again! This is getting beyond a joke!
Another lost hour of income and a spot that someone on my cancellation list, someone who respects my time and values her appointment, could have had.
What is it with these people? If they are not going to come for their appointment why do they make one in the first place? They seem to have no respect for me, my salon or the other loyal clients that do get here on time because they really want their nails done!
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